Pipes do not wait to burst at your convenience. They happen whenever they feel like it. So for one of our customers in Scotstoun in the West End of Glasgow, it came as quite a shock when they came downstairs in the morning to find water pooling in their garden.
What had happened, why had it happened and what could they do to stop it? Those were the questions that ran through the customers mind. But the first sensible thing they did was call JSL Plumbing.
They have used us before when we fixed a leaking kitchen tap and were impressed at our attitude, pricing and timekeeping. All things that we have kept up and more often than not – exceeded since our paths last crossed.
So they called our friendly team, notified them that this was indeed a plumbing emergency and our of our trained and qualified plumbers was dispatched ASAP.
We inspected the problem, confirmed what the cause was and made sure we got approval from the customer to proceed based on the cost we provided (which as always was fair).
The problem was a worn out copper pipe. It happens from time to time. Older copper pipes can eventually fail through simple corrosion. And that is what happened here.
So our team had to dip up the burst pipe to replace it. We of course checked over the system to make sure that there were no other leaks and then went on our way to the next plumbing emergency in and around Glasgow.