We received a call out from an existing customer of JSL Plumbing this week because their downstairs toilet was draining slowly.
It wasn’t over flowing and the water was eventually draining away but there was definitely something wrong.
Our customer (based in Cathcart in the South side of Glasgow) had already tried using a plunger themselves but it didn’t seem to have made much difference.
When they called us asking to pop over to have a look at the issue (remember that we DO NOT charge a call out fee), we asked a few simple questions over the phone to help us understand the potential issues that could be causing the slow draining toilet.
The downstairs toilet was the one most commonly used by the customers 5 year old child and from that, we immediately knew a few likely reasons for the drainage issue.
We agreed a time to visit the customer (one that suited their schedule) and when we arrived, we got straight to work.
An initial plunger session did little to remove the slow draining issue of the toilet so we used our CCTV camera to find that the 5 years ‘My Little Pony’ rubber toy that had mysteriously disappeared recently was the culprit.
Because we could access under the floor of the property, we were able to access the specific area of pipe that had caught the toy and remove it.
It was agreed that the toy pony would be better off not returning to the little girl but the pipe was replaced, the issue was cleared and hey presto, the toilet was flushing and draining away normally.
At JSL Plumbing, we cover every and all plumbing issues from slow draining toilets to toilets not flushing, overflowing, not filling up and even broken handles.
So if you live in Glasgow and you want to call on JSL Plumbing for your plumbing issue, call us today on 0141 406 1658.